Ibm 6648 Manual de usuario

Hardwa r e M ain tenance M anualIBM NetVista Computer Types 6058,6059, 6269, 6568, 6569,6578, 6579, 6648, 6649

viii Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,6649

POST Error Code FRU/Action214XX1. WORM Drive215XXXC, 215XXXD, 215XXXE, 215XXXUIf anexternal device, and power-on LED is off, checkexternal voltages1.

POST Error Code FRU/Action275571. 7.2V NiCad Main Battery Pack2. ServerGuard Adapter27558, 27559, 27560, 275611. PCMCIA Type II Modem2. ServerGuard Ad

Message/Symptom FRU/ActionComputer will not Wake On LAN (if applicable)1. Check power supply and signal cableconnections to network adapter2. Ensure t

Message/Symptom FRU/ActionNon-system disk or disk error-type message witha known-good diagnostic diskette.1. Diskette Drive2. System Board3. Diskette

Message/Symptom FRU/ActionSerial or parallel port device failure (system boardport)1. External Device Self-Test OK?2. External Device3. Cable4. System

Model tables - Country/Region/LanguageNoteFor model information, please refer to IBM online athttp://www.ibm.com, then select support to find informat

Parts - Types 6568/6569/6648/664992 Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,6649

Parts listingEach FRU is available for all types/models, unless specific types or modelsare given.Index System (Types 6568/6569/6648/6649) FRU No.1 FA

Index System (Types 6568/6569/6648/6649) FRU No.13 MEMORY 64MB SDRAM (6568 - GAx, GBx, LAx, LBx, NAx,NBx)(6569/6649 - LAx, LBx)(6648 - GAx, GBx, LAx,

Index System (Types 6568/6569/6648/6649) FRU No.HEATSINK NON-IHS 566-866 MHz (6568 - GAx, GBx, LAx, LBx, LCx,LDx, NAx, NBx, PAx, PBx, KAV, PBV) (6569/

ContentsAbout this manual ...iiiImportant Safety Information ...ivRelatedPublications ...viiChapter 1. IBM PC Enhanced Diagnosticserror

SWEDISH/FINNISH 37L2540SWISS - FRENCH/GERMAN 37L2541TURKISH - ID 179 37L2542TURKISH - ID 440 37L2543UK ENGLISH 37L2544YUGOSLAVIAN 37L2545UK ENGLISH (I

TURKISH - ID 440 37L2580UK ENGLISH 37L2581YUGOSLAVIAN 37L2582UK ENGLISH (ISO) 37L2583JAPANESE 37L2584CHINESE 37L2585KOREAN 28L1905THAI 37L2587Chapter

Computer Power CordsARABIC 14F0033AUSTRALIAN 93F2365BELGIAN 1339520BULGARIAN 1339520CANADIAN 93F2364CZECH 1339520DENMARK 13F9997FINLAND 1339520FRANCE

Chapter 3. Types 6058/6059/6269/6578/6579Product description ...101Specifications Information (ISO/ANSI) 102Specifications -Types 6058/60596269/

Power supply removal ...144A20 system board layout (Type 6269) . . . 146System board locations ...146A20 System board jumper settings . . . 14

Product descriptionThe NetVista type 6058/60596269/6578/6579 computers are available in4x4(four I/O adapter slots, four drive bays). Type 6269 has onl

Specifications Information (ISO/ANSI)The machine type specifications information on the following pages wasdetermined in controlled acoustical environ

Feature DescriptionElectrical Input Sine-wave input (47 to 63 Hz) requiredInput voltage range:v Minimum: 90 V ACv Maximum: 265 V ACInput kVA (approxim

General checkoutThis general checkout procedure is for type 6058/6059/6269/6578/6579computers.Attention: The drives in the computer you are servicing

0011. Power-off the computer and all external devices.2. Check all cables and power cords.3. Make sure the system board is seated properly.4. Set al

Fan/speaker bracket removal ...64Power supply removal ...65Components of the riser card ...65A40 and A40P system board layout ...67System boa

v If the computer has incorrect keyboard responses, go to “Keyboard” onpage 107.v If the printer has incorrect responses, go to “Printer” on page 107.

KeyboardNoteIf a mouse or other pointing device is attached, remove it to see if theerror symptom goes away. If the symptom goes away, the mouse orpoi

If the printer self-test does not run correctly, the problem is in the printer.Refer to the printer service manual.If the printer self-test runs corre

20-pin main power supply connectionSee “A20 system board layout (Type 6269)” on page 146 or “A40/A40P systemboard layout(Types 6058/6059/6578/6579)” o

If the voltages are not correct, and the power cord is good, replace the powersupply.DisplayIf the screen is rolling, replace the display assembly. If

Diagnostics, test and recovery informationThe following tools are available to help identify and resolve hardware-relatedproblems.v Power-On Self-Test

POST beep codesThe Power-On Self-Test generates a beeping sound to indicate successfulcompletion of POST or to indicate that the tests detect an error

At startup, after the machine tests the DIMM memory, the machine displaysthe following:To start the Product Recovery Program, press F11After depressin

v Select Desktop computing from the ″Search by Category″ pull-down menu.v Select NetVista from the ″Product Family″ list.v Search for the machine type

IBM PC Enhanced Memory DiagnosticsThe IBM PC Enhanced Memory Diagnostics provide the capability to identifya particular memory module (SIMM or DIMM) w

Input/Output connectors - Type 6269 . . 137Input/Output connectors - Types6058/6059/6578/6579 ...138Cover removal ...139Replacingthecover..

v Function Code:Represents the feature or function within the PC.v Failure Type:Represents the type of error encountered.v DeviceID:Contains the compo

v ChkDigits:Contains a 2-digit check-digit value to ensure the following:– Diagnostics were run on the specified date.– Diagnostics were run on the sp

You can run the Start SMART Hard Disk Test and then continue with otherdiagnostics tests before running the Hard Drive Self-Test Results.118 Hardware

Quick and Full erase - hard driveThe IBM PC Enhanced Diagnostics Program offers two hard drive formatutilities:v Quick Erase Hard Drivev Full Erase Ha

Asset EEPROM backupWhen replacing a system board, this utility allows the backup of all Assetinformation from the EEPROM to diskette. This utility als

SIMM/DIMM/RIMM memory errorsSIMM/DIMM/RIMM error messages issued by the IBM PC EnhancedDiagnostics.Message Failure Found Recommended Actions2xx-1y A m

Setup Utility programAttention: A customized setup configuration (other than default settings)might exist on the computer you are servicing. Running t

Hard disk drive boot errorA hard disk drive boot error (error codes 1962 and I999030X) can have thefollowing causes.Cause ActionThe start-up drive is

Additional service informationv “Replacing a processor” on page 125v “Replacing a system board” on page 125v “Security features” on page 125v “Passwor

Replacing a processorMake sure the processor is fully seated in its socket and that the goal postlatches are engaged.Important:v Make sure the air baf

xii Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,6649

v Vital Product Datav Management Information Format (MIF)v Alert on LANPasswordsThe following section provides information about computer hardware and

Note: Types 6058/6059/6269/6578/6579 has Enhanced Security Mode. IfEnhanced Security mode is enabled and there is no password given, thecomputer will

To update the EPROM using the DMI MIF Browser, use the followingprocedure.1. Click Start from the desktop, then Programs.2. Select IBM SystemView Agen

CD-ROM drive jumper settingsCD-ROM and PC/CD-ROM drives use jumpers or tabs to set the drives asprimary (master) or secondary (slave). Refer to the dr

BIOS installed in the computer, the latest BIOS available for the computer, andwhere to obtain the latest level of BIOS.v Current Level BIOS informati

Flash recovery boot block jumperAttention: If an interruption occurs during a Flash/BIOS upgrade, the BIOSmight be left in an unusable state. The Boot

Attention: If a device, such as a monitor, does not have power-managementcapabilities, it can be damaged when exposed to a reduced-powerstate. Before

2. Select Advanced Power Management from the Configuration/SetupUtility program menu.3. Select the APM BIOS Mode and be sure it is set to Enabled. If

The Configuration/Setup Utility program includes settings that can beenabled and disabled to configure the network interface in the computer.These set

Wake on LANThis setting is used to enable or disable the IBM-developed Wake on LANfeature. This feature makes it possible for the computer to be turne

Chapter 1. IBM PC Enhanced Diagnostics error codesRefer to the following Diagnostic Error Codes when using the IBM PCEnhanced Diagnostics test. See th

Computer exploded view -Types 6058/6059/6269/6578/6579136 Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578,

Input/Output connectors - Type 62691121Power cord 8Microphone connector2Mouse connector 9Audio input connector3USB connector 2 10Audio out

Input/Output connectors - Types 6058/6059/6578/6579121Power connector 7Audio in connector2Mouse 8Microphone connector3USB connector 2 9Mon

Cover removalNoteThe front panel is integrated with the top cover.Firmly press the cover latch buttons on both sides. Pull up the back end ofcover, an

EMC shield (front)Models that are not shipped with a CD-ROM drive have an EMC shieldcovering the drive bay. To remove the EMC shield, remove the front

3. Install the adapter into the appropriate slot on the system board.4. Install the adapter slot cover latch. Pivot the latch back to horizontalNote:

2. If the air duct does not have a hole, simply swing out the duct to a45-degree angle and lift it up.CD-ROM drive removal1. Swing the 5.25″ drive cag

2. Locate the right tab that hinges the fan/speaker bracket to the chassis.Push the tab to detach the bracket from the chassis.3. Swing the 3.5″ drive

2. Press the two side rail tabs and push the HD from the bottom. Pull theHD out.3. When replacing the drive cage into its horizontal position, be sure

3. Lift out the power supply.Chapter 3. Types 6058/6059/6269/6578/6579 145

Diagnostic Error Code FRU/Action000-038-XXXBIOS Extension failure1. Flash the system2. Adapter card3. System board000-039-XXXBIOS DMI data error1. Fla

A20 system board layout (Type 6269)System board locations1 CPU fan connector 10 Clear CMOS/recovery jumper2 Microprocessor 11 Front fan connec

Jumper Setting DescriptionCMOS Reset 2-3 CMOS Reset/Flash Recovery Mode1-2 (D) Normal ModeNote: The A20 CMOS clear/recovery jumper pins are numbered a

A40/A40P system board layout(Types 6058/6059/6578/6579)3231System board locations1 #2 fan connector 17 Wake on LAN2 Microprocessor 18 PCI slot

A40/A40P Clear CMOS/Flash Boot Block RecoveryUse the recovery jumper setting to Clear CMOS or to Flash Boot BlockRecover.Jumper Setting DescriptionCMO

Symptom-to-FRU indexThe Symptom-to-FRU index lists error symptoms and possible causes. Themost likely cause is listed first. Always begin with “Genera

Beeps Description1-2-Xv One beepv A pause (or break)v Two beepsv A pause (or break)v Any number of breaks4 Four continuous beepsUse the following tabl

Beep Symptom FRU/Action3-1-XDMA register failed1. System Board3-2-4Keyboard controller failed1. System Board2. Keyboard3-3-4Screen initialization fail

2. Set Power-On Self Test to Enhanced.Symptom/Error FRU/ActionNo beep during POST but computer workscorrectly.1. System BoardNo beep during POST.1. Se

POST Error Code FRU/Action151Real-time clock failure1. System Board161Bad CMOS battery1. Run Setup2. CMOS Backup Battery (see “Safetyinformation” on p

POST Error Code FRU/Action1751. Run Configuration. See “Setup Utilityprogram” on page 122.2. System Board1761. Covers were removed from the computer17

Diagnostic Error Code FRU/Action001-027-XXXSystem Configuration/Setup error1. Run Setup2. Flash the system3. System board001-032-XXXSystem Device Cont

POST Error Code FRU/Action3011. Keyboard2. Keyboard Cable3. System Board303With an 8603 error1. Mouse2. Keyboard3. Keyboard Cable4. System Board303Wit

POST Error Code FRU/Action6XXNot listed above1. Diskette Drive2. System Board3. External Drive Adapter4. Diskette Drive Cable5. Power Supply762Math co

POST Error Code FRU/Action11071. Serial Device Cable2. System Board1110Register test failed1. Run Enhanced Diagnostics2. System Board1116Interrupt err

POST Error Code FRU/Action1780 (Disk Drive 0)1781 (Disk Drive 1)1782 (DiskDrive 2)1783 (Disk Drive 3)1. See “Power supply” on page 1082. Hard Disk Dri

POST Error Code FRU/Action4612, 4613, 4640, 46411. Memory Module Package2. Multiport/2 Adapter46501. Multiport/2 Interface Cable46XXNot listed above1.

POST Error Code FRU/Action86XXNot listed above1. Mouse2. System Board89XX1. PC Music Adapter2. MIDI Adapter Unit91XX1. Optical Drive2. Adapter96XX1. S

POST Error Code FRU/Action101531. Data/Fax Modem2. System Board101XXNot listed above1. Modem Adapter/A2. Data/Fax Modem3. System Board10450, 10451, 10

POST Error Code FRU/Action106351. Power-off computer, wait ten seconds thenpower-on the computer2. Ethernet Adapter10651, 106601. Check Cables2. Ether

POST Error Code FRU/Action149321. External Display2. Video Adapter161XX1. FaxConcentrator Adapter164XX1. 120 MB Internal Tape Drive2. Diskette Cable3.

POST Error Code FRU/Action201041. Memory Module DRAM, VRAM2. Printer/Scanner Option3. Image Adapter/A20105 to 201101. Printer/Scanner Option2. Image A

Diagnostic Error Code FRU/Action001-199-XXXSystem test failed, cause unknown1. Go to the ″Undetermined problems″ section2. Flash the system and re-tes

POST Error Code FRU/Action214XX1. WORM Drive215XXXC, 215XXXD, 215XXXE, 215XXXUIf anexternal device, and power-on LED is off, checkexternal voltages1.

POST Error Code FRU/Action275571. 7.2V NiCad Main Battery Pack2. ServerGuard Adapter27558, 27559, 27560, 275611. PCMCIA Type II Modem2. ServerGuard Ad

Message/Symptom FRU/ActionComputer will not Wake On LAN (if applicable)1. Check power supply and signal cableconnections to network adapter2. Ensure t

Message/Symptom FRU/ActionPower-on indicator or hard disk drive in-use lightnot on, but computer works correctly1. Power Supply2. System Board3. LED C

Message/Symptom FRU/ActionSome or all keys on the keyboard do not work1. Keyboard2. Keyboard Cable3. System Board170 Hardware Maintenance Manual: IBM

Undetermined problemsCheck the power supply voltages. See “Power supply” on page 108. If thevoltages are correct, return here and continue with the fo

Model tables - Country/Region/LanguageNote: For model information, please refer to IBM online athttp://www.ibm.com, then select support to find model

Parts - Types 6058/6059/6269/6578/6579Chapter 3. Types 6058/6059/6269/6578/6579 173

Parts listingEach FRU is available for all types/models, unless specific types or modelsare given.Index System (Types 6058/6059/6269/6578/6579) FRU No

Index System (Types 6058/6059/6269/6578/6579) FRU No.6 20.4GB EIDE HARDFILE (OPTIONAL)(6578 - LAx, LBx, NAx, NBx,NCx, NDx, PAx, PBx, RAx, RBx, PCx, PD

Diagnostic Error Code FRU/Action001-279-XXXSystem IRQ12 failure1. Device on IRQ122. System board001-280-XXXSystem IRQ13 failure1. Device on IRQ132. Sy

Index System (Types 6058/6059/6269/6578/6579) FRU No.18 PIII COPPERMINE 733MHz(6269 - N1x, N2x, 60U, N3x, N4x, N5x, N7x,N8x, J5S,KAS)(6058/6059/6578/6

Index System (Types 6058/6059/6269/6578/6579) FRU No.18 PROCESSOR HEATSINK AND CLIP(6269 only-D1x, D2x, D3A, D3T,D3G, D3C, D3D, D3M, D3V, D4x, D6G, E1

Index System (Types 6058/6059/6269/6578/6579) FRU No.3.5″ DASD BRACKET HANDLE 09N5748CABLE HARDFILE - ATA 37L4525FOOT (4) 03K9655BEZEL KIT 09N5732CABL

Index System (Types 6058/6059/6269/6578/6579) FRU No.SYSTEM BOARD - GIGABYTE PLANAR (6269 - G4x, G5x, H3x, H4x,H5x, H6x, H7x, H9x, HCx, J1x, JAx, J4x,

Index System (Types 6058/6059/6269/6578/6579) FRU No.FANSINK NON-IHS 900 MHz (6058 - RAx, RBx, TAx, TBx, THA, THU,THF, THS, THP, THT, THM, THV, THD, T

POLISH 37L2533PORTUGUESE 37L2534ROMANIAN 37L2535RUSSIAN 37L2536SERBIAN - CYR 37L2537SLOVAK 37L2538SPANISH 37L2539SWEDISH/FINNISH 37L2540SWISS - FRENCH

SWISS - FRENCH/GERMAN 14F0051US ENGLISH 93F2364UK - IRELAND 14F0033YUGOSLAVIAN 1339520CHILE 14F0069ARGENTINA, PARAGUAY, & URUGUAY 36L8880Recovery

Special toolsThe following tools are required to service the computer models/types listedin this section of the service manualv Volt-ohm meter, IBM P/

184 Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,6649

Chapter 4. Related Service InformationNote: The service procedures are designed to help you isolate problems. Theyare written with the assumption that

Diagnostic Error Code FRU/Action005-024-XXXVideo Addressing test failure1. Video card, if installed2. System board005-025-XXXVideo Checksum Value erro

v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners foryour clothing.Remember: Metal objects are good electrical conductors.v We

v If you need to work on a machine that has exposed electrical circuits,observe the following precautions:– Ensure that another person, familiar with

– Send another person to get medical aid.Safety inspection guideThe intent of this inspection guide is to assist you in identifying potentiallyunsafe

Handling electrostatic discharge-sensitive devicesAny computer part containing transistors or integrated circuits (ICs) should beconsidered sensitive

v Brazilian/Portuguesev Chinesev Frenchv Germanv Italianv Koreanv SpanishImportant: All caution and danger statements in this Netfinity Server Library

v Disconnect the attached power cords, telecommunications systems,networks, and modems before you open the device covers, unlessinstructed otherwise i

CAUTION:When laser products (such as CD-ROMs, DVD-ROM drives, fiber opticdevices, or transmitters) are installed, note the following:v Do not remove t

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs)CAUTION:Use safe practices when lifting.v Statement 5CAUTION:The power control button on the device and the powe

Todas as instruções de cuidado e perigo da :cit.Netfinity Server Library:ecit.começam com um número. Este número é utilizado para fazer referênciacruz

Para Conectar: Para Desconectar:1. DESLIGUE Tudo.2. Primeiramente, conecte todos os cabos aosdispositivos.3. Conecte os cabos de sinal aos conectores.

Diagnostic Error Code FRU/Action005-199-XXXVideo test failed, cause unknown1. Go to the ″Undetermined problems″ section2. Flash the system and re-test

v Não remova as tampas. A remoção das tampas de um produto a laser poderesultar em exposição prejudicial à radiação de laser. Nenhuma peçalocalizada n

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs)CUIDADO:Ao levantar a máquina, faça-o com segurança.Instrução5CUIDADO:Os botões Liga/Desliga localizados no disp

Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobredispositivos montados em rack.198 Hardware Maintenance Manual: IBM NetVista Comput

Chapter 4. Related Service Information 199

200 Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,6649

Chapter 4. Related Service Information 201

202 Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,6649

Chapter 4. Related Service Information 203

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Important:Toutes les consignes Attention et Danger indiquées dans la bibliothèque:cit.Netfinity Server:ecit. sont précédées d’un numéro. Ce dernier pe

Diagnostic Error Code FRU/Action011-013-XXX011-014-XXXSerial port ControlSignal/Loopback test failure1. System board011-015-XXXSerial port External Lo

v Ne mettez jamais un équipement sous tension en cas d’incendie oud’inondation, ou en présence de dommages matériels.v Avant de retirer les carters de

Notice n 3ATTENTION:Si des produits laser sont installés (tels que des unités de CD-ROM ou deDVD, des périphériques contenant des fibres optiques ou

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs)ATTENTION:Faites-vous aider pour soulever ce produit.Notice n 5ATTENTION:Le bouton de mise sous tension/hors te

Alle Sicherheitshinweise in dieser :cit.Netfinity Server-Bibliothek:ecit. beginnenmit einer Nummer. Diese Nummer verweist auf einen englischenSicherhe

Kabel anschlieβen: Kabel l÷sen:1. Alle Geräte ausschalten und Netzsteckerziehen.2. Zuerst alle Kabel an Einheiten anschließen.3. Signalkabel an Anschl

v Steuer- und Einstellelemente sowie Verfahren nur entsprechend denAnweisungen im vorliegenden Handbuch einsetzen. Andernfalls kanngefährliche Laserst

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs)ACHTUNG:Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungenbeachten.Hinweis 5ACHTUNG:Mit dem

ACHTUNG:Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.Importante:Tutti gli avvisi di attenzione e di pericolo riportati nel

v Quando possibile, collegare o scollegare i cavi di segnale con una solamano.v Non accendere qualsiasi apparecchiatura in presenza di fuoco, acqua o

ATTENZIONE:Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM connumero parte 33F8354 o batterie dello stesso tipo o :erev r

Diagnostic Error Code FRU/Action014-013-XXX014-014-XXXParallel port ControlSignal/Loopback test failure1. System board014-015-XXXParallel port Externa

ATTENZIONE:Quando si installano prodotti laser come, ad esempio, le unità DVD,CD-ROM, a fibre ottiche o trasmettitori, prestare attenzione a quanto se

PERICOLOAlcuni prodotti laser contengono all’interno un diodo laser di Classe 3A oClasse 3B. Prestare attenzione a quanto segue:Aprendo l’unità vengon

ATTENZIONE:Durante il sollevamento della macchina seguire delle norme di sicurezza.Avviso 5ATTENZIONE:Il pulsante del controllo dell’alimentazione sit

ATTENZIONE:Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unitàmontate in rack.Chapter 4. Related Service Information 219

220 Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,6649

Chapter 4. Related Service Information 221

Importante:Todas las declaraciones de precauciín de esta :cit.Biblioteca del servidorNetfinity:ecit. empiezan con un número. Dicho número se emplea pa

PELIGRO:La corriente eléctrica de los cables telefínicos, de alimentaciínydecomunicaciones es perjudicial.Para evitar una descarga eléctrica:v No cone

Declaración2PRECAUCIÓN:Cuando desee sustituir la batería de litio, utilice únicamente el número depieza 33F8354 de IBM o cualquier tipo de batería equ

Algunos productos láser contienen un diodo de láser incorporado de Clase 3Ao de Clase 3B. Tenga en cuenta la advertencia siguiente.Cuando se abre, hay

Diagnostic Error Code FRU/Action015-015-XXXUSB port External Loopbackfailure1. Remove USB device(s) and re-test2. System board015-027-XXXUSB port Conf

fuente de alimentaciín.12Declaración10PRECAUCIÓN:No coloque ningún objeto que pese más de 82 kg (180 libras) encima de losdispositivos montados en bas

Send us your comments!We want to know your opinion about this manual (part number 06P1504).Your input will help us to improve our publications.Please

v Failure symptom– Do diagnostics fail?– What, when, where, single, or multiple systems?– Is the failure repeatable?– Has this configuration ever work

TrademarksThe following items are trademarks of the IBM Corporation in the UnitedStates or other countries or both:HelpCenter HelpFaxIBM OS/2NetBAY3 N

Term InformationCD Compact DiscCDPD Cellular Digital Packet DataCD-ROM CD Read-Only MemoryCGA Color Graphics Adapter (See EGA)CRC Cyclic Redundancy Ch

Term InformationNMI Non-Maskable InterruptNSC National Support CenterNVRAM Non-Volatile Random Access MemoryOEM Original Equipment ManufacturerPCI Per

232 Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,6649

Part Number: 06P1504(1P) P/N: 06P1504

Diagnostic Error Code FRU/Action018-0XX-XXXPCI Card Failure1. Riser card, if installed2. System board018-195-XXXPCI Card Test aborted by user1. PCI ca

Diagnostic Error Code FRU/Action020-197-XXXPCI test warning1. Make sure the component that is called out isconnected and/or enabled2. Re-run test3. Co

Diagnostic Error Code FRU/Action025-197-XXXIDE interface test warning1. Make sure the component that is called out isconnected and/or enabled2. Re-run

Diagnostic Error Code FRU/Action030-197-XXXSCSI interface test warning1. Make sure the component that is called out isconnected and/or enabled2. Re-ru

Diagnostic Error Code FRU/Action071-00X-XXX071-01X-XXX071-02X-XXXAudio port error1. Run Setup2. Flash the system3. System board071-03X-XXXAudio port f

Hardwa r e M ain tenance M anualIBM NetVista Computer Types 6058,6059, 6269, 6568, 6569,6578, 6579, 6648, 6649

Diagnostic Error Code FRU/Action080-196-XXXGame Port interface test halt,error threshold exceeded1. Press F3 to review the log file2. Re-start the tes

Diagnostic Error Code FRU/Action086-198-XXXMouse Port interface test aborted1. If a component is called out, make sure it isconnected and/or enabled2.

Diagnostic Error Code FRU/Action170-197-XXXVoltage Sensor(s) test warning1. Make sure the component that is called out isconnected and/or enabled2. Re

Diagnostic Error Code FRU/Action175-199-XXXThermal Sensor(s) test failed,cause unknown1. Go to the ″Undetermined problems″ section2. Flash the system

Diagnostic Error Code FRU/Action217-25X-XXX217-26X-XXXHard Disk Drive (IDE) error1. Hard Disk Drive Cable2. Check power supply voltages3. Hard Disk dr

Chapter 2. Types 6568/6569/6648/6649Product description ...23Specifications Information (ISO/ANSI) . . 24Specifications - Types6568/6569/6648/66

System board locations ...67A40/A40P System board jumper settings 67A40/A40P Clear CMOS/Flash BootBlockRecovery...67A40/ A40P Processor Spee

Product descriptionThe NetVista type 6568/6569/6648/6649 computers are available in2x3(twoI/O adapter slots plus Ethernet, and three drive bays).v Typ

Specifications Information (ISO/ANSI)The machine type specifications information on the following pages wasdetermined in controlled acoustical environ

Feature DescriptionElectrical Input Sine-wave input (47 to 63 Hz) requiredInput voltage range:v Minimum: 90 V ACv Maximum: 265 V ACInput kVA (approxim

Note:Before using this information and the product it supports, be sure to read the general informationunder “Notices” on page 228.Second Edition (Nov

General checkoutThis general checkout procedure is for type 6568/6569/6648/6649 computers.Attention:The drives in the computer you are servicing might

0011. Power-off the computer and all external devices.2. Check all cables and power cords.3. Make sure the system board is seated properly.4. Set al

v If the computer has incorrect keyboard responses, go to “Keyboard” onpage 29.v If the printer has incorrect responses, go to “Printer” on page 29.v

KeyboardNote: If a mouse or other pointing device is attached, remove it to see if theerror symptom goes away. If the symptom goes away, the mouse orp

If the printer self-test runs correctly, install a wrap plug in the parallel portand run the diagnostic tests to determine which FRU failed.If the dia

20-pin main power supply connectionSee “A40 and A40P system board layout” on page 67 for connector locations.AttentionThese voltages must be checked w

DisplayIf the screen is rolling, replace the display assembly. If that does not correctthe problem, replace the video adapter (if installed) or replac

Diagnostics, test and recovery informationThe following tools are available to help identify and resolve hardware-relatedproblems.v Power-On Self-Test

One beep and the appearance of text on the display indicates successfulcompletion of the POST. More than one beep indicates that the POST detectsan er

This utility reformats the hard drive and restores all original files.v Partial recoveryThis utility reformats the hard drive and restores the Windows

About this manualThis manual contains service and reference information for the IBM®NetVistaTMSeries computer types 6058, 6059, 6269, 6568, 6569, 6578

Navigating through the diagnostics programsUse the cursor movement keys to navigate within the menus.v The Enter key is used to select a menu item.v T

Follow the steps below to locate the IBM PC Enhanced Memory Diagnosticstest options.1. Select the DIAGNOSTICS option on the toolbar and press Enter.2.

Represents the type of error encountered.v DeviceID:Contains the component’s unit-ID which corresponds to either a fixed diskdrive, removable media dr

2. Select Fixed Disk Optimized Test.3. Select one of the tests:v Hard Disk Test - Full performs a complete test of the hard disk drive.v Hard Disk Tes

1. Select the UTILITY option on the toolbar and press Enter.2. Select either the QUICK ERASE or FULL ERASE HARD DISK option andfollow the instructions

Message Failure Found Recommended Actions2xx-2y A memory error was detected inDIMM/RIMM socket YReplace the DIMM/RIMM in thesocket identified by the l

v Advanced Setupv Power ManagementTo run the Setup Utility program, use the following procedure.1. Power-off the computer and wait for a few seconds u

v As a last resort before replacing a hard disk drive.Preparing the hard disk drive for useWhen the Low-Level Format program is finished, restore to t

Additional service informationThe following additional service information supports types6568/6569/6648/6649.v “Replacing a processor” on page 45v “Re

Replacing a processorMake sure the processor is fully seated in its socket and that the goal postlatches are engaged.Importantv Make sure the air baff

Important Safety InformationBe sure to read all caution and danger statements in this book beforeperforming any of the instructions.Prenez connaissanc

Security featuresSecurity features in this section include the following:v Passwordsv Vital Product Datav Management Information Format (MIF)v Alert o

Administrator password: The administrator password is used to restrictaccess to the Configuration/Setup Utility program. If the administratorpassword

information and services from Retain-a-Group. It is the customer’sresponsibility to maintain the MIF file and to inform Retain-a-Group of anychanges t

1Primary (Master) Hard Disk Drive2Secondary (Slave) Hard Disk DriveCD-ROM drive jumper settingsType 6568/6569/6648/6649 machines support only the

2. PC PartnerInfo-Technical Database (CTSTIPS.NSF)3. HelpCenter®4. Levels 1 and 2 Support5. RETAIN®v Sources for obtaining the latest level BIOS avail

1. Power-off the computer and remove the cover.2. Move the system board recovery jumper to the clear position. Refer to“A40 and A40P system board layo

Automatic Hardware Power Management featuresAutomatic Hardware Power Management can reduce the power states of thecomputer, processor, and monitor (if

5. Set Automatic Hardware Power Management to Enabled.6. Select values for the three categories of power management (systempower, processor speed, and

Flash over LAN (update POST/BIOS over network)Note: For local Flash (BIOS/VPD) update, see “Flash (BIOS/VPD) updateprocedure” on page 50.This setting

8. To exit from the Configuration/Setup Utility program, press Esc andfollow the instructions on the screen.System board memoryThe following matrix cr

About this manual v

Input/Output connectors121Mouse 8Audio input connector2USB connector 2 9Microphone connector3Parallel connector 10Monitor connector4Seri

Cover removalFirmly press the cover latch buttons on both sides. Pull up the back end ofcover, and swing the cover toward the front of the computer.No

EMC shield (CD-ROM drive bay)To remove the EMC shield:1. Remove the front cover.2. Remove the single screw that holds the EMC shield in place.EMC shie

Installing adaptersAdapter slotsTo install an adapter in a PCI expansion slot:1. Remove the riser card housing and place the housing on its side with

Wake on LAN connector on the system board. If you also want totake advantage of the Alert on LAN feature of the computer, youmust install the network

3. Remove the CD-ROM drive bracket retaining screw from the front of thechassis and remove the CD-ROM drive bracket from the drive bay.4. Install the

6. Insert the CD-ROM drive and the bracket into the drive bay and replacethe screw.7. Install the cable and replace the retaining lever behind the CD-

Internal drive removalNote: The internal drive assembly is designed to latch firmly into place.When pivoting the drive cage out, you will feel some in

Hard drive removal1. Latch the drive cage in the upright position.2. Remove the 3.5″ drive cable from the tab at the bottom of the drive cage.3. Remov

2. Press down on the tab, slide the bracket back and lift up.Power supply removal1. Remove the CD-ROM drive (see “CD-ROM drive removal andreplacement”

vi Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,6649

v Pin 1 is at the top.v Pin 2 is in the middle.v Pin 3 is at the bottom.To enable Ethernet, jumper pins 1-2. To disable Ethernet, jumper pins 2-3.1

A40 and A40P system board layout3231System board locations1 #2 fan connector 17 Wake on LAN2 Microprocessor 18 PCI slot 33 DIMM 0 19 PCI s

Note: The A40/A40P CMOS clear/recovery jumper pins are numbered asfollows:v Pin 1 is the farthest from the battery.v Pins 2 and 3 are below pin 1, as

Symptom-to-FRU indexThe Symptom-to-FRU index lists error symptoms and possible causes. Themost likely cause is listed first. Always begin with “Genera

Beep symptomsBeep symptoms are short tones or a series of short tones separated by pauses(intervals without sound). See the following examples.Beeps D

Beep Symptom FRU/Action2-4-X1. Run Setup2. Memory Module3. System Board3-1-XDMA register failed1. System Board3-2-4Keyboard controller failed1. System

No-beep symptomsNoteType 6568/6569/6648/6649 computers default to come up quiet (no beepand no memory count and checkpoint code display) when no error

POST Error Code FRU/Action1061. System Board110System board memory parity error1. Memory Module2. System Board111I/O channel parity error1. Reseat ada

POST Error Code FRU/Action164POST detected a base memory or extendedmemory size mismatch error or RIMM socket 3 ispopulated with a RIMM memory module1

POST Error Code FRU/Action1891. More than three password attempts weremade to access the computer190Chassis intrusion detector was cleared. This isinf

Related PublicationsThe following publications are available for IBM products. For moreinformation, contact IBM or an IBM Authorized Dealer.For Inform

POST Error Code FRU/Action6021. Bad Diskette?2. Verify Diskette and retry604And able to run diagnostics1. Run Setup and verify diskette configurations

POST Error Code FRU/Action107XCheck SCSI terminator installation1. Check SCSI terminator installation2. SCSI Cable3. SCSI Terminator4. SCSI Device5. S

POST Error Code FRU/Action12071. Communications Cable2. Dual Async Adapter/A13XX1. Game Adapter1402Printer not ready Information only1403No paper erro

POST Error Code FRU/Action20XXNot listed above1. BSC Adapter21XX1. SCSI Device2. 16-bit AT Fast SCSU adapter3. Alternate BSC adapter2401, 2402If scree

POST Error Code FRU/Action62XX1. 1st Store Loop Adapter2. Adapter Cable63XX1. 2nd Store Loop Adapter2. Adapter Cable64XX1. Network Adapter71XX1. Voice

POST Error Code FRU/Action10103, 10110, 1011711. System Board2. Data/Fax Modem3. Riser card10117Not listed above1. Check system speaker2. Check PSTN c

POST Error Code FRU/Action10453Wrong drive type? Information only10454Sector buffer test error1. Run Enhanced Diagnostics10455, 10456Controller error1

POST Error Code FRU/Action109XXCheck the adapter cables1. ActionMediaAdapter/A2. System Board3. Riser card112XXThis adapter does not have cache1. SCSI

POST Error Code FRU/Action164XX1. 120 MB Internal Tape Drive2. Diskette Cable3. System Board4. Riser card165001. 6157 Tape Attachment2. Adapter16520,

POST Error Code FRU/Action201041. Memory Module DRAM, VRAM2. Printer/Scanner Option3. Image Adapter/A20105 to 201101. Printer/Scanner Option2. Image A