Ibm xSeries 330 Manual de usuario

IBMHardware Maintenance ManualxSeries 330

2 Hardware Maintenance Manual: xSeries 330 • Power-on the computer.• If the computer hangs and no error is displayed, go to “Undetermined problems

92 Hardware Maintenance Manual: xSeries 330 201 (Memory test error, see "Memory Settings" on page 33.) If the server does not hav

Chapter 7. Symptom-to-FRU index 930001200 (Machine check architecture error)1. Processor 12. Optional Processor 23. System Board.1600

94 Hardware Maintenance Manual: xSeries 330 5962 (IDE CD-ROM configuration error)1. Run Configuration/Setup2. CD-ROM Drive3. CD-ROM

Chapter 7. Symptom-to-FRU index 95SCSI error codesTemperature error messages01298101 (Bad update data for processor 1)1. Ensure all p

96 Hardware Maintenance Manual: xSeries 330 Fan error messagesSystem shutdownRefer to the following tables when experiencing system shutdown relate

Chapter 7. Symptom-to-FRU index 97Temperature related system shutdownDASD checkoutBus fault messagesSystem shutoff due to "X" V over

98 Hardware Maintenance Manual: xSeries 330 Undetermined problemsYou are here because the diagnostic tests did not identify the failure, the Device

Chapter 7. Symptom-to-FRU index 994) Power-on system. If problem remains, suspect the following FRUs in the order listed: a) Power supplyb) Syste

100 Hardware Maintenance Manual: xSeries 330

© Copyright IBM Corp. 2000 101Chapter 8. Parts listingSystemThe xSeries 330 Parts Listing supports the following models: 11Y, 31Y.123456789101112131

© Copyright IBM Corp. 2000 3Chapter 2. General informationThe IBM® xSeries 330 server is a one U-high1 rack-model server for high-volume network tr

102 Hardware Maintenance Manual: xSeries 330 Index System Part (Model Number) FRU Number1 Bracket/Baffle (All Models) 00N69932 Heat Sink/Clip Assem

Chapter 8. Parts listing 103Keyboards9.1GB 7200rpm Ultra 160 SCSI (All Models) (optional) 19K146118.2GB 7200rpm Ultra 160 SCSI (All Models) (optio

104 Hardware Maintenance Manual: xSeries 330 Power cordsTurkish 37L2579Turkish 37L2580UK English 37L2581Yugosl/Lat 37L2582US English-EMEA 37L2583Ch

Chapter 8. Parts listing 105United States of America 6952301 (110) 1838574 (220) 36L8886 (220V/15A)Power cord FRU No.

106 Hardware Maintenance Manual: xSeries 330

© Copyright IBM Corp. 2000 107Chapter 9. Related service informationNote: The service procedures are designed to help you isolate problems. They ar

108 Hardware Maintenance Manual: xSeries 330 • Reinstall all covers correctly before returning the machine to the customer.Electrical safetyCAUTION

Chapter 9. Related service information 109Observe the special safety precautions when you work with very high voltages; these instructions are in

110 Hardware Maintenance Manual: xSeries 330 3. Check the power cord for: a. A third-wire ground connector in good condition. Use a meter to measu

Chapter 9. Related service information 111Grounding requirementsElectrical grounding of the computer is required for operator safety and correct s

4 Hardware Maintenance Manual: xSeries 330 Features and specificationsThe following table provides a summary of the features and specifications for

112 Hardware Maintenance Manual: xSeries 330 • Connect and disconnect cables as described in the following table when installing, moving, or openin

Chapter 9. Related service information 113DANGERSome laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:Lase

114 Hardware Maintenance Manual: xSeries 330 • Statement 10CAUTION:Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mount

Chapter 9. Related service information 115Importante:Todas as instruções de cuidado e perigo da Server Library começam com um número. Este número

116 Hardware Maintenance Manual: xSeries 330 Instrução 2CUIDADO:Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33

Chapter 9. Related service information 117• Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicia

118 Hardware Maintenance Manual: xSeries 330 CUIDADO:Instrução 10CUIDADO:Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispo

Chapter 9. Related service information 119

120 Hardware Maintenance Manual: xSeries 330

Chapter 9. Related service information 121

Chapter 2. General information 5• Impressive performance using an innovative approach to SMP The server supports up to two Pentium III microproce

122 Hardware Maintenance Manual: xSeries 330

Chapter 9. Related service information 123

124 Hardware Maintenance Manual: xSeries 330

Chapter 9. Related service information 125

126 Hardware Maintenance Manual: xSeries 330

Chapter 9. Related service information 127Important:Toutes les consignes Attention et Danger indiquées dans la bibliothèque Server sont précédées

128 Hardware Maintenance Manual: xSeries 330 Notice n° 2ATTENTION:Remplacez la pile au lithium usagée par une pile de référence identique exclusive

Chapter 9. Related service information 129• Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et d&apos

130 Hardware Maintenance Manual: xSeries 330 Notice n° 10ATTENTION:Ne posez pas d'objet dont le poids dépasse 82 kg sur les unités montées en

Chapter 9. Related service information 131Wichtig:Alle Sicherheitshinweise in dieser Server-Bibliothek beginnen mit einer Nummer. Diese Nummer ver

6 Hardware Maintenance Manual: xSeries 330 • Error codes and messages• System error logging• Upgradable BIOS, diagnostics, and Advanced System Mana

132 Hardware Maintenance Manual: xSeries 330 Hinweis 2ACHTUNG:Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 ode

Chapter 9. Related service information 133• Steuer- und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch

134 Hardware Maintenance Manual: xSeries 330 Hinweis 10ACHTUNG:Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.12

Chapter 9. Related service information 135Importante:Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione Server Library ini

136 Hardware Maintenance Manual: xSeries 330 Avviso 2ATTENZIONE:Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con nu

Chapter 9. Related service information 137• Non rimuovere i coperchi. L'apertura dei coperchi di prodotti laser può determinare l'esposi

138 Hardware Maintenance Manual: xSeries 330 Avviso 10ATTENZIONE:Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità mon

Chapter 9. Related service information 139

140 Hardware Maintenance Manual: xSeries 330

Chapter 9. Related service information 141

Chapter 2. General information 7Hard disk drive activity light: Each of the hot-swap drives has a Hard Disk Activity light. When this green LED

142 Hardware Maintenance Manual: xSeries 330 Importante:Todas las declaraciones de precauciín de esta Biblioteca del servidor empiezan con un númer

Chapter 9. Related service information 143Declaración 2PRECAUCIÓN:Cuando desee sustituir la batería de litio, utilice únicamente el número de piez

144 Hardware Maintenance Manual: xSeries 330 • No retire las cubiertas. Si retira las cubiertas del producto láser, puede quedar expuesto a radiaci

Chapter 9. Related service information 145Declaración 10PRECAUCIÓN:No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los dispo

146 Hardware Maintenance Manual: xSeries 330 Send us your comments!We want to know your opinion about this manual (part number 06P1796). Your inpu

Chapter 9. Related service information 147Problem determination tipsDue to the variety of hardware and software combinations that can be encounter

148 Hardware Maintenance Manual: xSeries 330 service. The evaluation and verification of operation in conjunction with other products, except thos

IBM@Part Number: 06P1796File Number: Printed in the United States of Americaon recycled paper containing 10%recovered post-consumer fiber.06P17960406P

8 Hardware Maintenance Manual: xSeries 330 Power-on light: This green LED lights and stays on when you turn on your server and will blink when the

Chapter 2. General information 9Complete the following steps to turn off the server:1. Refer to your operating system documentation for the proper

10 Hardware Maintenance Manual: xSeries 330

© Copyright IBM Corp. 2000 11Chapter 3. DiagnosticsThis section provides basic troubleshooting information to help you resolve some common problems

12 Hardware Maintenance Manual: xSeries 330 POSTWhen you turn on the server, it performs a series of tests to check the operation of server compone

Chapter 3. Diagnostics 13Identifying problems using status LEDsIf the System Error light in the operator information panel on the front of the ser

14 Hardware Maintenance Manual: xSeries 330 To view the LEDs on the system board: 1. Turn off the server and any peripheral devices.2. Remove the

Chapter 3. Diagnostics 15Diagnostic programs and error messagesThe server diagnostic programs are stored in upgradable read-only memory (ROM) on t

16 Hardware Maintenance Manual: xSeries 330 Warning This result occurs when a possible problem is reported during the diagnostic test, such as when

Chapter 3. Diagnostics 171. Turn on the server and watch the screen. If the server is on, shut down your operating system and restart the server:

18 Hardware Maintenance Manual: xSeries 330 Recovering BIOSIf the BIOS has become corrupted, such as from a power failure during a flash update, yo

Chapter 3. Diagnostics 198. When prompted as to whether you want to save the current code to a diskette, select N.9. When prompted to choose a la

20 Hardware Maintenance Manual: xSeries 330 Ethernet controller messagesThe integrated Ethernet controller might display messages from the followin

Chapter 3. Diagnostics 21Novell NetWare or IntraNetWare server ODI driver teaming messagesThis section provides explanations of the error messages

IBMHardware Maintenance ManualxSeries 330

22 Hardware Maintenance Manual: xSeries 330 NDIS 4.0 (Windows NT) driver messagesThis section contains the error messages for the NDIS 4.0 drivers.

Chapter 3. Diagnostics 23Ethernet teaming messages: 0x0F Explanation: Could not allocate enough memory for other structures. Action: 1. From the

24 Hardware Maintenance Manual: xSeries 330 Power checkoutPower problems can be difficult to troubleshoot. For instance, a short circuit can exist

Chapter 3. Diagnostics 25isolated. If system does not power up from minimal configuration, replace FRUs of minimal configuration one at a time un

26 Hardware Maintenance Manual: xSeries 330 d. Ensure that the battery clip is touching the base of the battery socket by pressing gently on the cl

Chapter 3. Diagnostics 27Note: The server is not designed to operate in an enclosed environment. The xSeries 300 should not reside behind a glass

28 Hardware Maintenance Manual: xSeries 330

© Copyright IBM Corp. 2000 29Chapter 4. Configuring the serverThe following configuration programs are provided with the server: • Configuration/Set

30 Hardware Maintenance Manual: xSeries 330 Notes:1. You can press F1 to display Help information for a selected menu item.2. The choices on some m

Chapter 4. Configuring the server 31Select this choice to view or change the assignments for devices and input/output ports. This choice appears

First Edition (September 2000)INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, E

32 Hardware Maintenance Manual: xSeries 330 the administrator and power-on passwords, and allow a power-on password to be changed by the user. See“

Chapter 4. Configuring the server 33Attention: Do not make changes here unless directed to do so by an IBM authorized service representative.— Ca

34 Hardware Maintenance Manual: xSeries 330 Select this choice to cancel your changes and restore the factory settings. • Exit Setup If you have ma

Chapter 4. Configuring the server 352. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove

36 Hardware Maintenance Manual: xSeries 330 Using the SCSISelect utility programSCSISelect is a built-in, menu-driven configuration utility program

Chapter 4. Configuring the server 37Select this choice to configure startable device parameters. Before you can make updates, you must know the ID

38 Hardware Maintenance Manual: xSeries 330 Note: By default you will have 2 seconds after the prompt appears on the screen to press Ctrl+S.3. Use

© Copyright IBM Corp. 2000 39Chapter 5. Installing optionsThis chapter provides instructions to help you add options to the server. Some option-rem

40 Hardware Maintenance Manual: xSeries 330 System boardThe illustrations in the following sections show the components on the system board.System

Chapter 5. Installing options 41The following table describes the function for each switch.System board LEDsThe following illustration identifies

© Copyright IBM Corp. 2000 iiiAbout this manualThis manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes

42 Hardware Maintenance Manual: xSeries 330 Before you beginBefore you begin to install options in the server, read the following information: • B

Chapter 5. Installing options 43Rack installationDo the following to install the server in the rack. Reverse the steps to remove the server from

44 Hardware Maintenance Manual: xSeries 330 Removing the coverThe following information describes how to remove the cover.Complete the following st

Chapter 5. Installing options 45Adapter considerationsBefore you install adapters, review the following: • Locate the documentation that comes wit

46 Hardware Maintenance Manual: xSeries 330 Installing an adapterComplete the following steps to install an adapter: Attention: When you handle e

Chapter 5. Installing options 47 5. Remove the expansion-slot cover. 6. Refer to the documentation that comes with your adapter for any cabling in

48 Hardware Maintenance Manual: xSeries 330 Attention: Route cables so that they do not block the flow of air from the fans. Note: When installin

Chapter 5. Installing options 49• Inspect the drive tray for any signs of damage. • Ensure that the drive is installed properly in the tray.• To m

50 Hardware Maintenance Manual: xSeries 330 6. Check the hard disk drive status indicators to verify that the hard disk drives are operating proper

Chapter 5. Installing options 51Complete the following steps to install a hot-swap drive in a hot-swap drive bay: Attention: • To maintain proper

iv Hardware Maintenance Manual: xSeries 330 Prenez connaissance de toutes les consignes de type Attention etDanger avant de procéder aux opérations

52 Hardware Maintenance Manual: xSeries 330 2. To avoid damage to a hard disk drive, do not remove the drive from the hot-swap bay until it has had

Chapter 5. Installing options 53— The green light flashes slowly (one flash per second), the drive is being rebuilt.— The green light flashes rapi

54 Hardware Maintenance Manual: xSeries 330 Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, handle the clips ge

Chapter 5. Installing options 55MicroprocessorThe server comes with one or two microprocessors installed on the system board. If you have two, or

56 Hardware Maintenance Manual: xSeries 330 Installing the microprocessorComplete the following steps to install an additional microprocessor: Atte

Chapter 5. Installing options 576. Push the microprocessor release lever down to lock the microprocessor into place.7. Install the heat sink on th

58 Hardware Maintenance Manual: xSeries 330 Note: It is very important to replace the clear shield. 5. To remove microprocessor #1: a. Remove the a

Chapter 5. Installing options 59Fan assembly replacementThe server comes with six replaceable fans.Attention: Replace a fan that has failed with

60 Hardware Maintenance Manual: xSeries 330 1. Review the safety precautions listed in “Safety information” on page 107.2. Turn off the server and

Chapter 5. Installing options 61Installing the coverThe following information describes the cover installation procedure. To install the server c

© Copyright IBM Corp. 2000 vContentsAbout this manual . . . . . . . . . . . . . . . . . . . iiiImportant safety information . . . . . . . . . . . .

62 Hardware Maintenance Manual: xSeries 330 Input/Output ports This section provides information about the input/output (I/O) ports on the server.

Chapter 5. Installing options 632. When the message Press F1 for Configuration/Setup appears, press F1.3. From the main menu, select Devices and I

64 Hardware Maintenance Manual: xSeries 330 The following table shows the pin-number assignments for the USB-port connectors on the rear of the ser

Chapter 5. Installing options 65C2T chaining cableThe C2T Chaining cable is designed to prevent the accidental connection of two OUT connectors wi

66 Hardware Maintenance Manual: xSeries 330 Keyboard connector: There is one keyboard connector on the end of the device breakout cable. This con

Chapter 5. Installing options 67The following table shows the pin-number assignments for the auxiliary-device connector on the end of the cable.

68 Hardware Maintenance Manual: xSeries 330 traffic associated with it is switched to the redundant (secondary) controller. This switching occurs w

Chapter 5. Installing options 69Note: IEEE 802.1p tagging increases the size of the packets it tags. Some hubs and switches will not recognize th

70 Hardware Maintenance Manual: xSeries 330 1. Create a VLAN on the switch. Use the parameters you assign there to join the VLAN from the server.

Chapter 5. Installing options 71Working with cablesThe server has two different cabling schemes, the Advanced System Management bus (ASM) and the

vi Hardware Maintenance Manual: xSeries 330 System shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Voltage related system

72 Hardware Maintenance Manual: xSeries 330 Note: For more information about the Advanced System Management PCI adapter refer to the documentation

Chapter 5. Installing options 73• The C2T numbering is independent of any other server reference. Changing the servers position in the C2T chain

74 Hardware Maintenance Manual: xSeries 330 3. Turn the servers on and check the operation of the monitor, pointing device, and keyboard with each

Chapter 5. Installing options 75used to identify the failing node (cable or system) consists of reconnecting the chain a node at a time until the

76 Hardware Maintenance Manual: xSeries 330

© Copyright IBM Corp. 2000 77Chapter 6. FRU information (service only)Field Replacement Units (FRUs) should be replaced by qualified service personn

78 Hardware Maintenance Manual: xSeries 330 Diskette/CD-ROM drive bracketTo remove the diskette/CD-ROM drive bracket: Note: Read“Safety informatio

Chapter 6. FRU information (service only) 79Hard disk drive backplaneTo remove the hard disk drive backplane: Note: Read“Safety information” on p

80 Hardware Maintenance Manual: xSeries 330 2. Remove the cover. See “Removing the cover” on page 44.3. Disconnect the cables that connect the powe

Chapter 6. FRU information (service only) 814. Remove the adapter retaining latch (see “Removing a microprocessor” on page 57).5. Remove the micro

© Copyright IBM Corp. 2000 1Chapter 1. General checkoutThe server diagnostic programs are stored in upgradable read-only memory (ROM) on the system

82 Hardware Maintenance Manual: xSeries 330

© Copyright IBM Corp. 2000 83Chapter 7. Symptom-to-FRU indexThis index supports Netfinity 4100R servers. The Symptom-to-FRU lists symptoms, errors,

84 Hardware Maintenance Manual: xSeries 330 2-1-1 (Secondary DMA register failed)1. System Board2-1-2 (Primary DMA register failed) 1. System Board

Chapter 7. Symptom-to-FRU index 85No Beep symptomsInformation panel system error LEDThe system error LED is turned on when an error is detected.

86 Hardware Maintenance Manual: xSeries 330 2. Check the System Error Log for additional information before replacing a FRU.3. The DIMM error LEDs,

Chapter 7. Symptom-to-FRU index 87Diagnostic error codesNote: In the following error codes, if XXX is 000, 195, or 197 do not replace a FRU.

88 Hardware Maintenance Manual: xSeries 330 035-253-S99 (RAID adapter initialization failure)1. ServeRAID Adapter in slot S is not confi

Chapter 7. Symptom-to-FRU index 89Error symptoms217-XXX-001 (Failed BIOS Fixed Disk test) Note: If RAID is configured, the fixed disk num

90 Hardware Maintenance Manual: xSeries 330 POST error codesIn the following error codes, X can be any number or letter.Power switch does not work

Chapter 7. Symptom-to-FRU index 91129 (Internal cache error) 1. Processor2. Optional Processor (if installed)3. System Board.151