IBM THINKPAD X121E Manual de usuario Pagina 29

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Chapter3.Generalcheckout
Thischapterpresentsfollowinginformation:
“Whattodorst”onpage23
“Checkoutguide”onpage24
“DiagnosticsusingPC-DoctorforDOS”onpage24
“LenovoThinkVantageToolbox”onpage26
“FRUtests”onpage27
“Powersystemcheckout”onpage28
ThedescriptionsinthischapterapplytoanyThinkPadmodelthatsupportsthePC-Doctor
®
forDOS
diagnosticsprogram.Somedescriptionsmightnotapplytoyourparticularcomputer.
Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.
Importantnotes:
Onlycertiedtrainedpersonnelshouldservicethecomputer.
BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.
WhenyoureplaceFRUs,usenewnylon-coatedscrews.
Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthecomputer
thatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,dataorprograms
mightbeoverwritten.
ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethatthemodel
ofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.
AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccurfora
varietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,electrostaticdischarge,
orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.IfyoususpectthataFRUisdefective,
cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,donotreplacetheFRU.
BecarefulnottoreplaceanondefectiveFRU.
Whattodorst
WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor
partsreturnformthatyouattachtoit:
1.Nameandphonenumberofservicetechnician
2.Dateofservice
3.Dateonwhichthemachinefailed
4.Dateofpurchase
5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms
6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected
7.FailingFRUnameandpartnumber
8.Machinetype,modelnumber,andserialnumber
9.Customer'snameandaddress
Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage
wascausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper
maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty
andsomesymptomsthatmightindicatethatthesystemwassubjectedtostressbeyondnormaluse.
Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty
byreferringtothefollowinglist:
©CopyrightLenovo2011
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