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Chapter 3: Supported Reports and KPIs
28 IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack
Charts
• Media Device Registration Distribution Chart
Gatekeeper
Device
Gatekeeper Device Quality Resource Detail Chart
KPIs
• Gatekeeper Total Number of Concurrent Calls (Nb) (Gauge)
• Gatekeeper Packet Errors (Nb)
• Gatekeeper Total Number of Admission Requests (Nb)
• Gatekeeper Buffer Utilization (percent)
• Gatekeeper Total Number of Location Rejects (Nb)
• Gatekeeper Total Number of Admission Rejects (Nb)
• Gatekeeper Total Packets (Nb)
• Gatekeeper Call Setup Quality (percent)
• Gatekeeper Total Number of Location Requests (Nb)
• Gatekeeper CPU Utilization (percent) (avg last 5 mn)
Charts
• Total Number of Packets
• Admission vs Location Rejects (avg)
• CPU Utilization (percent)
• Call Setup Quality (percent)
• Buffer Utilization (percent)
• Packet Errors (Nb)
• Admission vs Location Requests (avg)
• Active Calls (Nb)
Gatekeeper Device Quality Resource
KPIs
• Gatekeeper Total Number of Concurrent Calls (Nb) (Gauge)
• Gatekeeper Packet Errors (Nb)
• Gatekeeper Total Packets (Nb)
• Gatekeeper Call Setup Quality (percent)
• Gatekeeper CPU Utilization (percent) (avg last 5 mn)
• Gatekeeper Total Number of Registered EndPoints (Nb)
Charts
• CPU Utilization (percent)
- Netcool/Proviso 1
- User Guide 1
- © Copyright IBM Corp. 2010 2
- Contents 3
- Contents 4
- Chapter 1: Introduction 5
- Summary of Device Technology 7
- Sources of Collected Data 9
- Port for SQL Access 10
- Prerequisites 12
- Supported MIBs 13
- Bulk input file formats 13
- Bulk input file name 14
- Bulk input file schema 14
- Bulk adaptor design files 15
- Overview 17
- Reporter sets 17
- Reporter set tree 19
- Reporter set contents 20
- Cluster Quality Resource 21
- Cluster Quality Group 22
- Cluster Utilization Group 22
- Cluster IP vs Legacy Resource 23
- Cluster Erlang-B Group 24
- Extension 24
- CDR Utilization Resource 24
- CDR Quality Resource 24
- Top 10 CDR Number of Calls 25
- Top 10 CDR Number of Errors 25
- CDR VoiceMail Usage Resource 26
- Top 10 CDR Call Completion 26
- Top 10 CDR Call Duration 26
- CDR Quality Group 26
- CDR Utilization Group 26
- CDR Call Distribution Group 27
- K-Factor 27
- K-Factor Resource 27
- K-Factor Group 27
- Top 10 CDR K-Factor 28
- Errors on Cluster by Codec 28
- Infrastructure 29
- Gatekeeper 32
- Interface 33
- Perfmon Active Calls Resource 34
- Perfmon Active Calls Group 35
- Perfmon Security Group 35
- Perfmon Security Resource 35
- Perfmon PSTN Resource 36
- Perfmon PSTN Group 36
- Perfmon MOH Resource 36
- Perfmon MOH Group 36
- Key performance indicators 37
- Before you begin 49
- Verifying resources 66
- Appendix A: UBA parameters 67
- INSTANCES 68
- Description 71
- Component 71
- VOIP_CISCO_IPT.CCMINPUT.URI 72
- VOIP_CISCO_IPT.CDRINPUT.URI 74
- VOIP_CISCO_IPT.DESIGNFILE 75
- VOIP_CISCO_IPT.INPUT_HOST 81
- Appendix B: Template file 93
- DB_USERNAME 95
- Trademarks 100
- SCOTTY Stack 103
- BLT 2.4u 105
- CMU-SNMP 1.14 105
- UCD SNMP 4.2.5 106
- Regex 1.1a 107
- JDOM 1.0 107
- Sieve of Eratosthenes 108
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