IBM United States Hardware Announcement
108-529
IBM is a registered trademark of International Business Machines Corporation
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Note: The IBM ServeRAID-MR10 SAS/SATA PCIe Controllers are covered by one-year, limited
warranty. Batteries are consumables; therefore, not covered under this warranty. The battery
option ships in its own packaging separate from the adapter.
Note: Programs included with this product are licensed under the terms and conditions of the
License Agreements that are shipped with the feature or option. All other terms and conditions
are the same as those applicable to the IBM machine type in which the feature is installed.
*
To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or call IBM.
IBM Machine Code is licensed for use by a customer on the IBM machine for which it was
provided by IBM under the terms and conditions of the IBM License Agreement for Machine
Code, to enable the machine to function in accordance with its specifications, and only for the
capacity authorized by IBM and acquired by the customer. You can obtain the agreement by
contacting your IBM representative or visiting
http://www-1.ibm.com/servers/support/machine_warranties/ machine_code.html
IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes
available for download from the IBM System x technical support Web site
http://www-304.ibm.com/systems/support/
If the machine does not function as warranted and your problem can be resolved through your
application of downloadable Machine Code, you are responsible for downloading and installing
these designated Machine Code changes as IBM specifies. If you would prefer, you may request
IBM to install downloadable Machine Code changes; however, you may be charged for that
service.
In the United States, call 800-426-7378, or write to:
Warranty Information
P.O. Box 12195
Research Triangle Park, NC 27709
Attn: Dept UF2A/B203.
Help and service information - Features and options
During the warranty period, you can obtain technical support using IBM's online services or by
calling the IBM Support Center at 800-426-737824 hours a day, 7 days a week, to answer any
questions regarding your new IBM option. Response time will vary depending on the number
and nature of calls received. If you have no warranty service, return or exchange is available. In
addition, if your IBM option is installed in an IBM computer, you may be entitled to service at your
location. For general questions related to the use of your options, fee-based support is available.
Your technical support representative can help you determine the best alternative.
Accessing IBM online services
Visit
http://www.ibm.com/support
Placing the call to IBM
Within the United States, call the IBM Support Center at 800-426-7378.
(12 paginas)
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